The Sales Manager is responsible for overseeing and managing the overall sales operations of multiple branches within the assigned region. The role focuses on achieving sales and revenue targets, improving branch performance, enhancing client conversion rates, managing sales teams, and ensuring effective coordination between sales, operations, and management.
Key Responsibilities
Sales & Revenue Management
Team Management
Business Development
Client Relationship Management
Operations & Compliance
Reporting & Analysis
Required Skills
Robust leadership and team management capabilities.
Excellent communication, presentation, and negotiation skills.
Target-oriented and results-driven mindset.
Good understanding of immigration and study abroad processes.
Solid analytical, problem-solving, and decision-making abilities.
Ability to manage multiple branches and perform under pressure.
Proficiency in CRM systems and sales reporting tools is preferred.
Qualifications
Bachelor's Degree (Mandatory).
MBA or equivalent management qualification preferred.
Experience
Minimum 5–20 years of experience in sales management, branch management, or business development.
Experience in Immigration, Overseas Education, Banking, Insurance, or other service-oriented industries preferred.
Prior experience in the Immigration or Study Abroad industry will be an added advantage.
Key Performance Indicators (KPIs)
Revenue achievement against assigned targets.
Lead-to-conversion ratio.
Branch performance and profitability.
Team productivity and employee retention.
Client satisfaction and service quality.
Overall target achievement percentage.
Business development and market expansion results.