Core Responsibilities
Outbound Calling: Proactively call prospective leads to pitch products/services and generate sales.
Inbound Support: Handle incoming calls to resolve customer inquiries, complaints, and service issues.
Sales Conversion: Achieve daily, weekly, and monthly sales targets.
Database Management: Maintain accurate, up-to-date call logs and customer data in CRM software.
Objection Handling: Persuasively address customer objections and convert rejections into prospects.
Relationship Management: Build rapport with clients to ensure customer satisfaction and loyalty.
Payments Follow Ups :- Ensuring Payments realisation on Time
Key Requirements
Experience: Proven experience as a telecaller, telesales executive, or in a similar customer service/sales role.
Communication:
Excellent verbal communication and interpersonal skills in required languages.
Technical Skills: Proficiency in Microsoft Office and CRM tools.
Soft Skills: Solid negotiation, persuasion, and active listening skills, with the ability to work in high-pressure, target-driven environments.
Education: High school diploma or equivalent; a bachelor's degree is a plus. Betterteam +5
Common Performance Metrics
Number of calls made per day.
Conversion rate of leads to sales.
Average call duration and quality scores.
Pay: ₹12,000.00 - ₹20,000.00 per month
Perks:
Cell phone reimbursement
Work Location: In person
📌 Executive Crm Delhi (India)
🏢 Max Engineering & Marketing
📍 India
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