A telecaller initiates outbound calls and receives inbound calls to connect with prospective and existing customers. Their primary objective is to promote products/services, generate sales leads, resolve customer queries, and support marketing campaigns. [1, 2, 3]A highly scannable and comprehensive breakdown of the role:

Core Responsibilities
Outbound & Inbound Calling: Reach out to cold/warm leads and field incoming calls from customers inquiring about the business.
Lead Generation & Sales: Pitch company offerings, qualify prospects, and drive conversions to meet daily, weekly, or monthly performance targets.
Customer Support: Listen to customer pain points, answer product questions, and troubleshoot issues to ensure high satisfaction.
Database Management: Log conversation details, update customer information, and manage records within the company's CRM.
Follow-ups: Schedule callbacks and send additional information (like emails or brochures) to nurture leads through the sales funnel.
Feedback Collection: Share customer feedback and market reactions with the product or management teams.





Key Requirements & Skills
Communication: Exceptional verbal communication, active listening skills, and a explicit speaking voice. Multilingual capabilities are highly advantageous depending on the target market.
Persuasion & Resilience: Robust negotiation, objection-handling skills, and the mental toughness to handle rejection positively.
Technical Aptitude: Basic computer proficiency and experience navigating CRM (Customer Relationship Management) software.
Etiquette: High degree of professionalism, patience, and empathy when dealing with different types of callers.

Typical Qualifications
Education: A High School diploma or a Bachelor's degree (BA, B.Com, B.Sc) is generally required.
Experience: Previous experience in telemarketing, sales, or customer service is preferred but entry-level/fresher roles are widely available

Pay: ₹8,000.00 - ₹10,000.00 per month

Advantages:
Cell phone reimbursement
Food provided

Work Location: In person

📌 Tele Caller Executive Tiruppur
🏢 VVRS CHIFUND TN
📍 Tiruppur