Company: Winisto Global LLP
Job Title: Chat Support Executive
Job Type: Full-time
Work Mode: Work From Office
Locations: Vijay Nagar, Indore & MP Nagar Zone, Bhopal
Job Description
Winisto Global LLP is hiring Chat Support Executives for our Indore and Bhopal offices. We are looking for enthusiastic, customer-focused individuals who can provide excellent support through live chat, email, and messaging platforms.
Freshers and experienced candidates are welcome to apply. If you have good communication skills, basic computer knowledge, and enjoy helping customers, this is a outstanding opportunity to build your career.
Key Responsibilities
Respond to customer inquiries via live chat, email, and messaging platforms.
Provide accurate information regarding products and services.
Resolve customer concerns promptly and professionally.
Maintain chat records and update customer information.
Escalate complex issues to the appropriate team when necessary.
Ensure high customer satisfaction through quality support.
Follow company policies and service standards.
Required Skills
Good written communication skills in English and Hindi.
Basic computer knowledge and typing skills.
Ability to multitask and handle multiple chat conversations.
Good problem-solving and customer service skills.
Positive attitude and willingness to learn.
Team player with attention to detail.
Eligibility
Qualification: 12th Pass to Graduate (Any Stream)
Experience: Freshers & Experienced Candidates Welcome
Age: 18–32 Years
Male & Female Candidates Can Apply
Salary & Benefits
Salary: ₹14,000 – ₹16,000 (In-Hand)
PF & ESIC Benefits
Career Growth Opportunities
Skilled Training
Supportive Work Setting