The Hospital Operations Manager is responsible for planning, coordinating, and overseeing the day-to-day non-clinical and clinical support operations of the hospital to ensure productive service delivery, patient safety, quality care, and compliance with healthcare standards and regulations.

Key ResponsibilitiesOperational Management
Oversee daily hospital operations to ensure smooth functioning of departments
Coordinate with medical, nursing, and support service teams
Ensure optimal utilization of hospital resources (beds, staff, equipment)

Quality & Patient Care Support
Support implementation of quality improvement initiatives
Ensure patient flow management and reduce waiting times
Monitor patient satisfaction and service quality indicators

Compliance & Safety
Ensure compliance with healthcare regulations, hospital policies, and accreditation standards (e.g., NABH / JCI)
Oversee infection control, safety protocols, and risk management practices
Participate in audits and corrective action planning

Human Resource Coordination
Coordinate staffing schedules with nursing and HR departments
Support training, orientation, and competency development programs
Address operational issues related to staff performance and discipline

Financial & Resource Management




Monitor operational budgets and control costs
Coordinate procurement and inventory management of supplies and equipment
Ensure cost-effective operations without compromising quality care

Process Improvement
Identify operational gaps and implement process improvements
Use hospital data and reports to improve efficiency
Support digital health systems and hospital information systems (HIS)

Skills and Competencies
Strong leadership and team-management skills
Knowledge of hospital operations and healthcare systems
Understanding of patient safety and quality standards
Excellent communication and coordination skills
Problem-solving and decision-making abilities

Educational Qualifications
Bachelor’s degree in Hospital Administration, Healthcare Management, or related field
Master’s degree (MHA / MBA – Hospital Management) preferred

Experience
2–8 years of experience in hospital operations or healthcare administration
Experience in multi-department coordination
Willing to work in a rotational shifts.

Work Location : T.Nagar, Adambakkam, RA Puram

Job Types: Full time, Permanent

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Operations Executive Chennai (India)
🏢 GERI CARE HOSPITAL
📍 India