Welcoming patients and visitors by greeting them; in person or on the telephone
Ensuring reception area is well maintained, neat, clean & organized
Responding to inquiries by patients, prospective patients and visitors in a courteous manner
Answering or referring inquiries; in person or on the telephone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Answer incoming calls and deal with inquiries
Transfer calls as required
Taking necessary information from patients before they are allowed to see the doctor
Inform patients of medical office procedures and policy
Comforting patients by anticipating patients' anxieties; helping them in distress by responding to emergencies
Maintaining operations by following policies and procedures; reporting needed changes
Contributing to team effort by accomplishing related results as needed.
Maintain and manage patient’s OPD records
Move patients through appointments as scheduled
Schedule patient appointments according to consultants
Report statistics to admin as required
Schedule hospital admissions, tests, scans and outside appointments for patients
Obtain external medical reports as required by consultants
Complete other clerical duties as assigned




Safeguard patient privacy and confidentiality
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
The clinic receptionist’s role in the administration of a clinic also includes scheduling appointments for registered patients to see the doctor and keeping the doctor informed of his daily appointments.
He/she also ensures that patients are kept updated of changes in scheduled appointments.
Receptionists are well informed about the operations and protocols of the clinic and are therefore able to provide correct answers to patients’ questions.
As part of his/her responsibility, the receptionist will also supervise repairs of faulting equipment in the clinic and ensure that all appliances are in valuable working condition for the clinic’s operation to run smoothly, providing an setting that is conducive to patients.
Give appointments to patients who want to see the doctor and inform the doctor of their arrival
Process patients’ files and explain the clinic’s policies to them

Pay: From ₹22,000.00 per month

Advantages:
Provident Fund

Work Location: In person

📌 Hospital Receptionist Virar (India)
🏢 Prakriti Hospital
📍 India