Job Title: Customer Care Executive – Service Department
Location: Mannuthy Nadathara
Employment Type: Full-Time
Job Responsibilities
Handle customer calls and service inquiries professionally.
Schedule and coordinate vehicle service appointments.
Follow up with customers regarding service updates and vehicle delivery.
Maintain customer records and update service information in the system.
Conduct customer feedback calls and ensure customer satisfaction.
Coordinate with service advisors and technicians for smooth service operations.
Remind customers about periodic maintenance and service due dates.
Eligibility
Bachelor's degree in any discipline.
Freshers and candidates with experience are welcome to apply.
Positive communication and interpersonal skills.
Basic computer knowledge (MS Office).
Positive attitude and willingness to learn.
Preferred Skills
Good communication skills in English and Malayalam.
Customer service orientation.
Teamwork and problem-solving skills.
Benefits
Attractive salary and incentives.
Training and career growth opportunities.
Friendly work environment.
Employee perks as per company policy.
Experience: Freshers and Experianced Candidates also applay
Industry Preference: Automobile Service / Customer Service
Immediate Joiners Preferred.
Pay: ₹12,000.00 - ₹20,000.00 per month
Advantages:
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
📌 Customer Care Executive Mannuthy
🏢 volkswagen thrissur
📍 Mannuthy
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