Handle customer inquiries via phone, email, chat, or in person.
Resolve customer complaints and provide effective solutions.
Maintain a positive and skilled attitude with customers.
Process orders, returns, exchanges, and refunds.
Provide accurate information about products and services.
Record customer interactions in the CRM system.
Follow up with customers to ensure satisfaction.
Coordinate with internal teams to resolve customer issues.
Meet response time and customer satisfaction (CSAT) targets.
Build long-term customer relationships and promote brand loyalty.
Pay: ₹240,000.00 - ₹300,000.00 per year
Work Location: Remote
📌 Client Service Executive Gurugram (India)
🏢 SSR NEXTLEVEL CUSTOM
📍 India
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