About YES Germany:
YES Germany is a leading overseas education consultancy focused on helping students pursue higher education in Germany. We provide end-to-end services including career counselling, university admissions, visa processing, and German language training, ensuring a smooth and successful study abroad journey.
Job Summary:
We are looking for a proactive and result-oriented Assistant Manager to support daily operations, manage team performance, and drive business growth. The ideal candidate should have strong leadership skills, operational knowledge, and the ability to handle both team coordination and student engagement.
Key Responsibilities:
Supervise and manage day-to-day branch operations
Lead, guide, and motivate the counselling and support team
Monitor team performance and ensure achievement of targets
Handle student escalations and provide effective solutions
Support counselling activities and assist in converting leads into enrollments
Maintain and track reports, MIS, and CRM updates
Coordinate with internal departments (admissions, visa, training)
Plan and execute marketing activities, seminars, and events
Ensure high levels of customer satisfaction and service quality
Requirements:
Bachelor’s degree (Master’s degree preferred)
2–5 years of experience in education consultancy or relevant field
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Target-driven with problem-solving mindset
Proficiency in MS Office and CRM tools
Preferred Skills:
Experience in overseas education (Germany preferred)
Sales and business development exposure
Ability to handle multiple tasks and work under pressure
Benefits:
Competitive salary + performance incentives
Career growth and leadership opportunities
Qualified and supportive work environment