Key Responsibilities
Welcome and assist customers in a friendly and skilled manner.
Understand customer requirements and recommend products accordingly.
Provide information about products, offers, and promotions.
Ensure excellent customer service and a memorable guest experience.
Handle billing and payment transactions accurately.
Maintain cleanliness and presentation standards of the store.
Support inventory management and stock replenishment activities.
Coordinate with team members to achieve sales and service goals.
Address customer queries and concerns effectively.

Requirements
0–5 years of experience in Retail, Hospitality, QSR, Café, F&B;, or Customer Service.
Freshers with excellent communication skills may also apply.
Solid interpersonal and communication skills.
Customer-centric attitude with a positive personality.
Ability to work in a fast-paced environment.
Flexibility to work rotational shifts.

Preferred Background

Candidates from Retail, Hospitality, Restaurants, Cafés, QSR, Luxury Retail and Customer Service industries will be preferred.

Pay: From ₹19,000.00 per month

Benefits:
Versatile schedule
Food provided
Provident Fund

Work Location: In person

📌 Customer Service Associate Gurugram
🏢 Manam Chocolate
📍 Gurugram