SAM Automation Technologies Pvt. Ltd. is looking for a proactive and organized Service Support Executive to manage service operations, customer support, AMC coordination, and inventory activities. The ideal candidate should have excellent communication, coordination, and problem-solving skills.

Key Responsibilities
Manage day-to-day service support operations.
Handle customer complaints and ensure timely resolution.
Maintain CRM records and prepare daily/monthly service reports.
Coordinate with service engineers and team leaders for smooth service execution.
Manage inventory of spare parts, tools, and equipment.
Prepare quotations and AMC contracts for customers.
Follow up with customers for AMC renewals and new AMC agreements.
Conduct customer courtesy and feedback calls.
Handle escalated customer issues professionally.

Requirements
Experience: 2–5 years in Service Support, Customer Support, Service Coordination, or AMC Management.
Solid communication and customer handling skills.
Positive knowledge of CRM and MS Office (Excel, Word).

Pay: ₹20,000.00 - ₹30,000.00 per month

Perks:
Paid sick time
Paid time off

Work Location: In person

📌 Service Support Representative Sahibzada Ajit Singh Nagar (India)
🏢 Sam Automation Technologies
📍 India