Client Service Executive

Hiring For: Elem Furnishing –Represented by The Impact Engine
Salary Range: ₹25,000 – ₹28,000 per month (depending on experience and skills)
Work Schedule: 11:00 AM – 8:00 PM
Work Mode: In office
Working Days: Sunday operational (weekly off in rotation)
Location: Elem, Ahead Lalpur Fruit Market, Devpuri, Pachpedinaka, Raipur, Chhattisgarh

Role Overview

We are hiring Client Service Executive to manage customer information, ensure timely follow-ups, and support after-sales coordination to provide a seamless customer experience. The ideal candidate should have solid communication skills and the ability to systematically track and manage customer interactions.

Key Responsibilities
Maintain and regularly update customer details in the CRM system
Monitor orders, delivery timelines, and service-related updates
Coordinate with internal departments to ensure smooth order execution and after-sales support
Plan and conduct customer follow-ups for feedback, delivery confirmation, and service requirements




Address customer concerns and escalate issues to the relevant teams when necessary
Prepare and share periodic reports on follow-ups, complaints, and service progress
Ensure accurate documentation and proper record maintenance for all customer communications

Requirements
Prior experience in CRM handling, after-sales, or customer service coordination is preferred
Proficiency in Excel and report preparation
Strong communication and customer interaction skills
Well-organized, detail-focused, and capable of handling multiple follow-ups efficiently

Job Type: Full time

Pay: ₹25,000.00 - ₹28,000.00 per month

Application Question(s):
Have you worked on any CRM software before? If yes, please mention the name.
Phone no and Email ID:

Experience:
CRM software: 1 year (Preferred)

Language:
English (Required)

Location:
Raipur, Chhattisgarh (Required)

Work Location: In person

📌 Client Service Executive Raipur
🏢 Elem Furnishing
📍 Raipur