Language Requirement:
Fluency in Tamil is mandatory for local customer communication.
Working Hours
Monday to Saturday
10:00 AM – 6:30 PM
Qualification
Any Graduation
Experience Required
Branch Manager (BM)
Minimum 5 years of experience in the Gold Loan Industry.
Assistant Branch Manager (ABM)
Minimum 2 years of experience in the Gold Loan or Finance sector.
Key Responsibilities
Gold Operations
Evaluate the purity and weight of old gold for purchase or exchange.
Follow company security procedures during gold appraisal and handling.
Customer Service & Sales
Assist walk-in customers professionally.
Promote and sell:
Gold Coins
Silver Coins
Jewelry
Gold/Silver Biscuits
Corporate Gifting Solutions
Digital Wallet Services
Field Marketing
Execute local marketing activities including:
Umbrella Marketing
Leaflet Distribution
Outdoor Promotional Campaigns
Travel within the branch's operating area to generate current business and increase brand visibility.
Digital Services
Educate customers about digital payment solutions and corporate gifting services.
Support customers in using digital wallet services.
Preferred Skills
Excellent communication skills
Customer-focused attitude
Sales orientation
Basic computer knowledge
Ability to work in a target-driven workplace
Local language proficiency is mandatory for the respective location