dentifying customer demands and requirements.
Developing plans to address customer-specific needs.
Dealing with people of different backgrounds and temperaments.
Solving customer issues and complaints.
Coordination and management of CRM software
Planning strategies for customer care and conflict resolution.
Advising customers on cost-effectiveness.
Overseeing the activities of the sales team through CRM software.
Offering exceptional customer service to customers.
Negotiating agreements with customers.
Maintaining positive relationships with customers.
Taking feedback from customers to ensure they are satisfied with the service.
Customer retention and mapping
preparation of Proforma Invoices
Job Type: Full time
Pay: ₹15,000.00 - ₹20,000.00 per month
Experience:
total work: 2 years (Preferred)
Customer service: 2 years (Preferred)