Key Responsibilities
Provide day-to-day IT support for hotel operations, including front office, F&B;, housekeeping, finance, and administration departments.
Install, configure, and maintain computer systems, printers, scanners, and other IT equipment.
Manage and support Property Management Systems (PMS), Point of Sale (POS) systems, and other hospitality software applications.
Monitor and maintain network infrastructure, Wi-Fi connectivity, internet services, and communication systems.
Troubleshoot hardware, software, network, and application-related issues promptly.
Manage user accounts, email configurations, and access permissions.
Ensure regular system backups and maintain data security standards.
Support CCTV systems, biometric attendance devices, access control systems, and telephony services.
Coordinate with vendors for IT equipment maintenance, software updates, and AMC services.
Maintain IT inventory, asset records, and software licenses.




Ensure minimal downtime of critical business systems and provide technical assistance during events and conferences.
Assist in implementing IT security policies and compliance requirements.

Requirements
Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field.
2–5 years of experience in IT support, preferably in the hospitality, hotel, or restaurant industry.
Knowledge of PMS, POS, and hospitality-related software applications.
Experience in network administration, troubleshooting, and system maintenance.
Familiarity with Windows operating systems, Office 365, Active Directory, and basic server management.
Solid analytical, problem-solving, and communication skills.
Ability to work adaptable shifts and provide support during operational emergencies.

Pay: ₹28,000.00 - ₹30,000.00 per month

Perks:
Food provided

Work Location: In person

📌 Sr It Executive Bengaluru (India)
🏢 Shilton Hospitality
📍 India