We are looking for an enthusiastic Telecaller to support our sales and service teams by handling customer interactions over phone. The candidate will be responsible for lead generation, follow-ups, and maintaining solid customer relationships in the automobile sector.
Key Responsibilities
Make outbound calls to potential and existing customers
Handle inbound inquiries and provide product/service information
Generate leads and schedule appointments for sales/service teams
Follow up with customers for feedback and service reminders
Maintain and update customer databases
Coordinate with sales and service teams for closures
Handle customer complaints and escalate when necessary
Achieve daily/weekly calling and lead generation targets
Key Skills Required
Good communication and interpersonal skills
Fluency in local language and basic English
Basic knowledge of automobile sector
Ability to handle customer queries effectively
Solid convincing and negotiation skills
Basic computer knowledge (MS Office, CRM)
Ability to work under targets and pressure
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
Flexible schedule
Health insurance
Provident Fund