Job Title: Telecaller / Appointment Setter – Digital Marketing
Job Summary:
We are looking for a motivated Telecaller to connect with potential clients and educate them on the importance of digital marketing solutions. The role involves outbound calling, pitching services, and scheduling appointments for the sales team.
Key Responsibilities:
Make outbound calls to potential clients from provided data
Explain the advantages of digital marketing services (SEO, social media, online advertising, etc.)
Understand client needs and generate interest in digital solutions
Fix qualified appointments for the sales team
Maintain accurate call records and update CRM systems
Follow up with prospects to ensure appointment confirmations
Handle client queries professionally and build positive relationships
Requirements:
Good communication skills in English (additional regional languages are a plus)
Basic understanding of digital marketing concepts (training can be provided)
Confidence in speaking over the phone and handling objections
Ability to meet daily/weekly call and appointment targets
Basic computer knowledge
Preferred:
Prior experience in telecalling, telesales, or customer support
Experience in outbound calling or lead generation
Key Skills:
Communication & persuasion
Telemarketing / cold calling
Customer handling
Time management
Target-oriented mindset
Working Conditions:
Day Shift
6 Working Days (Monday to Saturday)
Sunday Fixed Off
Role Objective:
To generate qualified leads and schedule appointments by effectively communicating the value of digital marketing services to potential clients.