Job Responsibilities
Welcome patients and visitors with warmth and professionalism.
Manage appointments, registrations, and follow-up schedules.
Answer phone calls, WhatsApp messages, and patient enquiries.
Maintain patient records with accuracy and confidentiality.
Handle billing, payments, invoices, and receipt generation.
Coordinate with speech therapists and audiologists to ensure smooth patient flow.
Maintain the reception area in a clean and organized manner.
Assist with Google reviews, patient feedback, and basic social media enquiries.
Manage office supplies and coordinate with vendors when required.
Perform other administrative duties assigned by the management
Other basic works