Coordinate daily activities of the sales team.
Prepare and maintain sales reports, MIS, and performance dashboards.
Analyze sales data and provide insights to improve performance.
Monitor daily, weekly, and monthly sales targets.
Handle and supervise the telecalling team.
Assign leads to telecallers and track follow-ups.
Monitor telecaller productivity and call quality.
Coordinate with customers regarding enquiries and follow-ups.
Maintain customer database and CRM records.
Prepare quotations and assist in order processing.
Coordinate with other departments to ensure smooth order execution.
Generate daily and monthly management reports.
Support the Sales Manager in planning and executing sales strategies.