Key Responsibilities
Guest reception: Welcomes guests warmly and creates a positive first impression.
Check-in and check-out: Handles room bookings, registrations, and payments.
Reservations management: Takes and confirms bookings via phone, email, or in person.
Guest assistance: Provides information about hotel services, local attractions, and amenities.
Handling complaints: Resolves guest issues quickly and professionally.
Coordination: Works with housekeeping, maintenance, and other departments to meet guest needs.
Skills Required
Excellent communication and customer service skills
Qualified appearance and behavior
Ability to multitask and stay organized
Problem-solving and conflict resolution skills
Basic knowledge of hotel management software
Role Importance
The front desk receptionist plays a crucial role in guest satisfaction, as they are the face of the hotel and significantly influence the overall guest experience.
Freshers also eligible to apply & Providing training in work period also.
Job Types: Full time, Fresher, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages:
Cell phone reimbursement
Food provided
Internet reimbursement
Leave encashment
Work Location: In person
📌 Front Desk Receptionist Nungambakkam
🏢 Park Avenue Hotel
📍 Nungambakkam
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