Handle inbound and outbound customer calls.
Respond to customer inquiries.
Schedule, confirm, and reschedule appointments.
Follow up with existing and prospective clients.
Resolve customer complaints professionally and escalate issues when needed.
Maintain accurate customer records in CRM software.
Coordinate with nutritionists, therapists, and clinic staff.
Inform customers about ongoing offers and membership renewals.
Ensure high levels of customer satisfaction and retention.
Excellent verbal and written communication.
Positive customer service and interpersonal skills.
Ability to handle customer concerns calmly and professionally.
Basic computer knowledge (MS Office, CRM software).
Time management and multitasking abilities.
Saturday and Sunday are mandatory working days & You will be entitled to one weekly off between Monday and Friday.

Pay: ₹18,000.00 - ₹24,000.00 per month

Application Question(s):
Immediate Joining
Adaptable to work on Weekends
Versatile in Timings (10am to 8pm)

Experience:
total: 1 year (Required)

Work Location: In person

📌 Customer Care Executive R S Puram (R.S. Puram)
🏢 Minus clinic
📍 R.S. Puram