Roles & Responsibilities
Coordinate effectively between the Sales, Accounts, and Fragrance Development teams.
Support lead conversion and maintain regular follow-up with key customers for business development.
Manage email communications on behalf of the BDM/Director and maintain customer records.
Follow up on sample feedback, customer inquiries, and new business prospects.
Manage the BDM's calendar, appointments, and customer meeting schedules.
Update UT records and maintain sample dispatch tracking with courier details.
Share sales circulars and other business communications with customers.
Coordinate sample pickups and material dispatch with customers.
Accompany the BDM/Director for client meetings whenever required.
Follow up with customers for payment collection as per company credit policy.
Share transport details, pricing updates, and order-related information with customers.
Register and coordinate resolution of customer complaints with the concerned departments.
Prepare weekly/monthly MIS reports, dashboards,



and management reports.
Perform any other responsibilities assigned by Management.

Preferred Candidate Profile
Graduate in any discipline.
2–5 years of experience in Sales Coordination, Client Relationship, or Customer Service.
Experience in the Fragrance, Flavour, FMCG, Chemicals, Cosmetics, or related manufacturing industry is preferred.
Excellent communication, coordination, and follow-up skills.
Good knowledge of MS Excel, MS Office, and email communication.
Robust organizational and customer relationship management skills.

Perks & Benefits
Statutory compliances (PF, ESI, Bonus, Leave, etc.) as applicable.
Paid leaves as per company policy.
Career growth opportunities.
Supportive and skilled work environment.

Pay: ₹11,000.00 - ₹15,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Marketing & Sales Coordinator Dhulagori
🏢 Imperial Fragrances & Flavours
📍 Dhulagori