07 Aug
|
Autumn Rooms
|
India
07 Aug
Autumn Rooms
India
Serve as the primary point of contact for assigned customers to ensure successful onboarding, adoption, and satisfaction.
Proactively identify and resolve customer issues or concerns with empathy and efficiency.
Monitor customer health metrics and develop strategies to improve retention and engagement.
Collaborate with cross-functional teams including Sales, Product, and Support to deliver a cohesive customer experience.
Provide product training and support to customers via calls, chats, and emails.
Collect customer feedback and relay insights to relevant internal teams.
Maintain accurate records of customer interactions using CRM tools.
Drive customer advocacy through testimonials, case studies, and referrals.
Pay: ₹20,000.00 - ₹30,000.00 per month
Perks:
Paid sick time
Provident Fund
Work Location: In person
📌 Customer Service Team Kochi (India)
🏢 Autumn Rooms
📍 India