The Assistant Manager supports the daily operations of the ice cream parlour by ensuring excellent customer service, maintaining cleanliness standards, supervising staff, and helping achieve sales targets. The role requires strong leadership, teamwork, and the ability to handle customer interactions professionally.

Key Responsibilities Store Operations
Assist in managing day-to-day outlet operations smoothly and efficiently.
Ensure proper opening and closing of the store.
Monitor stock levels and coordinate inventory replenishment.
Support billing, cash handling, and daily sales reporting.

Customer Service
Deliver friendly and professional customer service at all times.
Handle customer inquiries, complaints, and feedback effectively.
Ensure customers receive orders accurately and promptly.
Maintain a welcoming and hygienic dining environment.

Staff Supervision
Supervise and guide service staff during shifts.
Assist in staff scheduling and shift management.
Train new employees on customer service and hygiene standards.
Encourage teamwork and maintain positive workplace discipline.

Cleaning & Hygiene Responsibilities
Ensure the outlet, kitchen, counters, seating area, and wash areas are clean and sanitized.
Monitor daily cleaning schedules for staff.




Maintain food safety and hygiene standards as per company guidelines.
Ensure proper waste disposal and cleanliness of equipment and utensils.
Conduct regular inspections to maintain cleanliness and presentation standards.

Service Responsibilities
Support food and ice cream preparation and serving during busy hours.
Ensure rapid and efficient table service and takeaway handling.
Maintain high standards of presentation for all menu items.
Assist customers with menu suggestions and promotions.

Required Skills
Good communication and leadership skills
Customer handling ability
Team management skills
Basic billing and cash handling knowledge
Ability to work in quick-paced environments
Attention to cleanliness and hygiene

Qualification & Experience
Any graduate or diploma holder preferred
Previous experience in food service, retail, or hospitality is an advantage
Freshers with strong communication skills may also apply

Working Conditions
Flexible shifts, including weekends and holidays
Standing for extended periods may be required
Fast-paced customer service workplace

Pay: ₹13,509.30 - ₹48,522.63 per month

Perks:
Food provided
Leave encashment
Paid time off
Provident Fund

Work Location: In person

📌 Assistant Store Manager Shivamogga
🏢 Annapoorna Enterprises
📍 Shivamogga