To ensure smooth handling of cashless patients including pre-authorization, approvals, documentation, and claim processing while minimizing rejection and ensuring patient satisfaction.
Key Responsibilities
Handle pre-authorization and eligibility verification.
Coordinate with TPA/Insurance for approvals and queries.
Manage inpatient documentation and updates.
Ensure smooth discharge and billing approval.
Maintain accurate claim files.
Resolve queries and reduce rejections.
Maintain daily MIS and reports.