Primary Objective: Drive patient appointments by converting inquiries, checking on existing patients, and reducing no-shows.
Key Duties
Lead Conversion: Call inbound inquiries from web/social media ads and convert them into booked appointments.
Patient Follow-ups: Call past patients for routine cleanings/recalls, check-in post-procedure, and reschedule missed appointments.
Confirmations: Send reminders and calls to minimize no-show rates.
Lead Tracking: Keep the clinic’s lead tracker/Google Sheet updated with call statuses.
Key Qualifications
Experience: 1–2 years in telecalling or customer support (healthcare/dental preferred).
Communication: Clear, polite, and persuasive speaking skills in English and relevant local languages.
Skills: Basic Excel/Google Sheets proficiency, high empathy, and valuable objection-handling skills.
Pay: Up to ₹15,000.00 per month
Advantages:
Cell phone reimbursement
Versatile schedule
Internet reimbursement
Paid time off