We are looking for a proactive and detail-oriented Customer Support Representative (CSR) to join our dynamic team. The CSR will serve as the key communication link between our clients and our in-house graphic design team. The ideal candidate should have strong communication skills and the ability to understand and relay design requirements clearly.
Working Day: Monday to Friday
Working Hours: 10 hours per day including 1-hour break
Key Responsibilities
Act as a liaison between clients and the internal design team.
Receive job details via email or phone call and process order entries in internal portals.
Understand design requirements related to vector files, business cards, envelopes, or promotional product mock-ups.
Accurately communicate customer instructions and expectations to designers.
Make outbound calls to confirm artwork details and ensure client satisfaction.
Provide follow-up support to ensure smooth execution and timely delivery.
Maintain high-quality documentation of communication and order details.
Skills & Requirements
Bachelor’s degree in commerce, Arts, or Journalism.
Excellent verbal and written English communication skills.
Ability to multitask and manage priorities in a quick-paced environment.
Strong attention to detail and interpersonal skills.
Basic understanding of graphic design concepts is a plus (not mandatory).
Eligibility Criteria
Bachelor’s degree (pursuing or completed) in Marketing, Business, or related field
Open to students and recent graduates
No prior work experience required
What You’ll Gain
Practical exposure to live marketing campaigns
Hands-on experience with modern AI marketing tools
Mentorship from experienced professionals
Certificate of completion
Potential full-time employment prospect based on performance
📌 Customer Support Representative Vadodara
🏢 AlphaDezine
📍 Vadodara
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.