Key Responsibilities:
Make outbound and receive inbound calls with Bengali-speaking patients.
Schedule, confirm, and reschedule patient appointments.
Maintain accurate patient records and update databases.
Explain treatment details, follow-up schedules, and service options clearly.
Coordinate between patients and the clinical team for seamless communication.
Provide excellent customer service and maintain patient confidentiality.

Requirements:
Fluency in Bengali and basic English or Hindi.
Good communication and interpersonal skills.
Prior experience in telecalling, customer service, or healthcare coordination is preferred.
Basic computer and data entry skills.
Friendly, empathetic, and patient-focused attitude.

Perks:
Market-competitive salary and performance incentives.
Training and growth prospects.
Supportive work environment.

Pay: From ₹25,000.00 per month

Benefits:
Health insurance
Provident Fund

Work Location: In person

📌 Patient Care Coordinator / Telecaller Bengali Chennai
🏢 DR ARCHANA IVF AND WOMEN CENTRE
📍 Chennai