Key Responsibilities

Business Development
Achieve monthly, quarterly, and annual Home Loan disbursement targets.
Drive sourcing through DSA, Connector, Builder, and Direct channels.
Develop and maintain relationships with key business partners and customers.
Increase market penetration and branch profitability.

Team Management
Recruit, train, and motivate Sales Managers, Relationship Managers, and support staff.
Monitor team productivity and ensure target achievement.
Conduct regular performance reviews and coaching sessions.

Channel Management
Build and strengthen DSA, Builder, and Connector networks.
Ensure healthy sourcing mix and quality business generation.
Organize partner engagement and relationship-building activities.

Operations & Compliance
Ensure adherence to company policies,



credit guidelines, and regulatory requirements.
Monitor login-to-disbursement TAT.
Maintain portfolio quality and minimize delinquency.
Ensure accurate documentation and process compliance.

Customer Service
Deliver superior customer experience throughout the loan lifecycle.
Resolve customer escalations promptly.
Maintain high customer satisfaction and retention levels.

Portfolio Management
Monitor portfolio health and collection efficiency.
Coordinate with credit, operations, legal, and technical teams for smooth processing.
Ensure business growth while maintaining asset quality.

📌 Branch Manager Delhi
🏢 Ghrig People Solutions
📍 Delhi