We are looking for a Customer Relationship Executive to manage customer interactions, maintain robust client relationships, and ensure customer satisfaction. The candidate will handle inquiries, follow up with customers, resolve complaints, and support business growth through excellent communication and service.
Responsibilities
Handle customer calls, messages, and emails professionally
Maintain positive relationships with existing and recent customers
Follow up on customer inquiries and service requests
Resolve customer complaints and provide timely solutions
Coordinate with internal teams for smooth customer support
Maintain customer records and update CRM systems
Generate leads and support sales activities when required
Requirements
Positive communication and interpersonal skills
Basic computer knowledge and CRM handling skills
Ability to manage customers professionally
Strong problem-solving and follow-up skills
Freshers and experienced candidates can apply