At Kyndryl, we run and reimagine the mission-critical technology systems that
drive advantage for the world’s leading businesses. We are at the heart of
progress; with proven expertise and a continuous flow of AI-powered insight,
enabling smarter decisions, faster innovation, and a lasting competitive edge.
For our people—Kyndryls—that means doing purposeful work that powers human
progress. Join us and experience a versatile, supportive setting where your
well-being is prioritized and your potential can thrive.
The Role
At Kyndryl, we are looking for a Servicenow HRSD Developer who will be a key
member of the ServiceNow HRSD product team and will be responsible for
implementing platform solutions that are aligned to the overall platform design
principles and strategy. As a key core member of the team, the candidate will
be working alongside the Solution Architect, Technical Lead and other Developers
within the team in a highly collaborative workplace.
Key responsibilities:
Building a trusted partnership with Product Owners and Developers
Overseeing product backlog delivery (enhancements & projects)
Understands the product’s business needs in high-level and provides technical
consulting relevant to those needs
Align with business priorities owned by Security Operations Product
owner (e.g compliance)
Liaises with Solution Architects for architectural guidance
Overseeing the requirements collection and assists with effort estimates,
where appropriate
Liaises with Testing activities for quality assurance
Keeps up to date with the ServiceNow roadmap for their respective modules
Implement user stories and peer reviews to support other developers. Takes
ownership of complex business requirements and works them to completion
guiding the organisation.
Supports Administrators in case of expert help required to solve production
issues with the product
Ensures reusable Knowledge is captured as part of project & enhancement
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