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Core Responsibilities:

Branch Process Management
Execute the defined strategy to achieve the defined performance of the
branch.
Create a demand funnel and efficiently meet sales forecasts by maintaining a
valuable relationship with clients
Manage growth and profitability of the branch by maintaining competitive
knowledge so as to create and adjust sales strategies
Expand and retain the company's base of customers for affordable home loans
by developing and maintaining strong liaisons with the clients/channel
partners for repeat business or referrals while also ensuring they are part
of our future projects.
Build and develop a defined source mix comprising of direct and indirect
sourcing channels.
Capitalize on business opportunities, builder tie ups, and plan and monitor
joint promotional activities with developers.
Facilitate the development of new locations as per targets so as to penetrate
recent markets and thereby increase business
Ensure smooth functioning of the lending process at the various stages such
as inquiry, application, verification,



pre-sanction processing of loan,
sanction, post-sanction documentation, disbursement of loan, collection, current
and existing customer service.
Manage post-sales customer/channel partner escalation.
Co-ordinate and supervise all key departments internally and strategies the
road map for lending products.
Managing branch operating costs including cost of acquisition, expenses and operations.
Closely monitors the quality of book ensuring minimum delinquency at the
branch level.
To support the appropriate closure of stress accounts and move them out of
the portfolio by collaborating with collections team.

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Team Management
Optimize and closely monitor team productivity by effectively managing the
team of sales managers so as to assure achievement of business targets and
profitability of the area
Collaborate effectively with departments including Channel partners.
Lead and supervise the SM &

📌 Branch Sales Manager Karnal
🏢 Tata Capital
📍 Karnal