About Us
Exotel is a customer conversation platform that believes in the power of exceptional customer experience. Our omnichannel contact center, Communication API suite, and Conversational AI come together to create a platform that delivers Connected Customer Conversations at unprecedented scale, speed, and ubiquity.
We believe that customer experience is not just a number, but a feeling. That's why we're dedicated to helping businesses engage with their customers with greater trust, personalization, and empathy. With Exotel, you can listen to your customers, remember every conversation, and provide rich insights to create truly meaningful interactions.
Exotel is the emerging market's leading full-stack platform and virtual telecom operator. Our cloud-based product suite drives 70+ million conversations every day for over 7100 businesses across India, Southeast Asia, the Middle East, and Africa. And with our recent license to offer cost-effective end-to-end VoIP telephony services, we're proud to be a 100% compliant cloud calling operator.
Tech @ Exotel
Exotel engineering solves some really cool infrastructure level problems with the goal of ensuring no one misses a call or an SMS.
Our focus is on building very fault-tolerant, loosely coupled, scalable and real-time distributed system
We are generally agnostic of language, technology or tools. Currently, our tech stack is built on Golang, Node.js, Ruby, Java and PHP.
We use Aerospike, MySQL as data stores, ElasticSearch for search and Beanstalkd for queuing
We emphasize a lot on clean abstractions of code, loosely coupled services and valuable coding practices
We are very robust believers in "you built it, you own it". And running a distributed system is very different from just building one
We are crazy about high availability.
Engineering Team @ Exotel
The “Product Engineering” Team builds applications and products enabling customers to use our core services such as Voice and messaging, grammatically. The team bui
📌 Senior Full Stack Engineer Bengaluru (India)
🏢 Exotel
📍 India