Job Description:

A telecaller is responsible for making outbound calls to prospects, explaining business model, recording interest, filtering the leads and forwarding the leads to higher authority for closure

Key Responsibilities:
Outbound Calling : Make a specified number of outbound calls per day to prospects and existing clientele.
Customer Engagement : Introduce the company and explain model to prospects over the phone.
Sales : The person would be interacting with people from top management so they should be comfortable explaining the model and following up with people of that calibre.
Data Entry : Accurately record client information and interactions in the company’s database.
Follow-Up:Schedule follow-up calls and manage client callbacks.
Lead Filteration:



Should be able to segregate the high-prospect leads from the cold leads.
Customer Service: Handle customer complaints and provide appropriate solutions

Requirements:
Previous experience in telemarketing, sales, for a minimum of 2 years.
Excellent verbal communication skills with a explicit and pleasant phone voice.
Proficiency in using computers, CRM software, MS office and phone systems.
Problem-Solving
Ability to handle objections and resolve customer issues effectively.

Desired Profile / Criteria / Skills :
5 Days working
Day Shift

📌 Telecaller & Business Development Ahmedabad (India)
🏢 Mantras2Success
📍 India