07 Aug
|
KPMG Global Services
|
India
07 Aug
KPMG Global Services
India
•Proposed designation
Team Leader
•Role type
Team driven
•Reporting to
Team Lead/Assistant Manager
•Geo to be supported
United States
•Work timings
6:30pm to 3am IST
KPMG Global Services (KGS) delivers smart working processes, rapidly scalable
solutions and the right talent. The Team Lead will be responsible for managing
various aspects of the Talent Acquisition (TA) Experienced hire recruitment
(EHR) processes. The role holder will need robust communication and stakeholder
management skills and will be expected to maintain a high level of accuracy with
excellent attention to detail.
The role requires appropriate handling of current joiners’ queries and complaints in
line with the agreed SLAs and Quality framework. Effective customer service and
relationship management across a range of stakeholders. Ability to follow
standard processes and identify and report any potential issues, understanding
when to escalate. Ensure all requirements are adhered to through compliance with
all appropriate policies and procedures. Be the SME for the team and ensure
excellent working relationship. Implementing process improvement initiatives in
the team. Ensuring metrics and dashboards make sense and reflect true picture.
The individual should be a self-starter, someone who can work with minimal
supervision, manage own workload, work effectively as part of a team, problem
solve and provide support to colleagues and management as and when required
which may include allocation of work, reporting and training/ presentation
📌 Senior Bengaluru (India)
🏢 KPMG Global Services
📍 India