Job Brief

We are looking for a CX Sales Engineer who will work closely with the sales team to provide technical expertise and demonstrate how a product or service can meet a customer s needs. They bridge the gap between sales and product development.

Key Responsibilities:
Develop and execute the company s sales strategy, aligning it with our business objectives and revenue targets.
Establish and maintain solid relationships with key stakeholders, clients, and partners. Cultivate and nurture relationships with key clients and strategic partners thus ensuring customer satisfaction and retention.
Monitor and analyze market trends, customer needs, and competition to identify prospects for growth and product development.
Collaborate with cross-functional teams, including marketing, product development to ensure a seamless customer journey and product improvement.
Create and implement sales processes, tools, and best practices to enhance the team s effectiveness and efficiency.
Identify new market opportunities,



target customer segments, and define innovative sales approaches to maximize revenue generation.
Identify opportunities to upsell or cross-sell products/services, driving customer lifetime value and revenue growth.

Qualifications:
B.Tech or Bachelor s degree in business, Sales, Marketing, and MBA is a plus.
Proven experience in a B2B SaaS-based company with a minimum of 2 years of experience in sales.
A deep understanding of the B2B SaaS/Contact Center/CX industry, including knowledge of industry trends, key players, and customer pain points.
Exceptional communication, negotiation, and interpersonal skills.
Solid analytical and problem-solving abilities.
Results-driven mindset with a focus on achieving and exceeding revenue targets.
Ability to adapt to a quick-paced, evolving startup environment.

📌 Cx Sales Engineer Delhi
🏢 consilium software
📍 Delhi