07 Aug
|
SBM Traansport Applications
|
Chennai
07 Aug
SBM Traansport Applications
Chennai
SERVICE ADVISOR
We are looking for a Service Advisor (Two-Wheeler) to join our team. In this role, the Service Advisor will act as a liaison between our customers and service technicians.
Key Responsibilities:
Greet customers, understand their service needs, and create job cards
-When customers bring their vehicles for inquiries, the Service Advisor should conduct a road test.
Estimate costs, timelines, and communicate with customers
Coordinate with mechanics and technicians for repairs and maintenance
Explain repairs, costs, and ensure customer satisfaction
Ensure timely delivery of bikes and follow up with customers
Promote service plans, accessories, and up-sell relevant products
Maintain service records and customer database
Skills Needed:
Positive communication and customer service skills
Basic knowledge of bike mechanics and service procedures
Problem-solving and ability to handle customer complaints
Organizational skills and attention to detail
Interact with customers, technicians, and management
SALES EXECUTIVE
We seek a competitive and trustworthy Sales Executive for SBM TVS (TWO-WHEELER SHOWROOM)
to assist us in expanding our business activities. The responsibilities include identifying and pursuing current sales prospects, negotiating deals, and ensuring customer satisfaction. The ideal candidate should possess excellent communication skills, be a rapid learner, and have a passion for sales.
Key Responsibilities:
Meet sales targets for two-wheelers and accessories
Assist customers with bike selection, pricing, and financing options
Provide product info, demos, and after-sales support
Handle customer queries, complaints, and feedback
Build relationships with customers and promote loyalty
Maintain showroom displays and promote offers
Skills Needed:
Good communication and sales skills
Customer service orientation
Basic knowledge of bikes and technical specs
Ability to meet targets and work with sales metrics
Team player with a positive attitude
Work in a bike showroom or dealership
Interact with customers and handle sales processes
May work with finance and insurance teams for customer deals
📌 Sales Executive Chennai
🏢 SBM Traansport Applications
📍 Chennai