Tower Lead - Program & Project Management

Experience: 1 to Not Available years

Location: Others, India

Skills: Project Management, PMI methodology, HCL Best Practices, Work Breakdown Structure (WBS), PMP, Prince 2 Certification, client interaction skills, collaborative work style, interpersonal skills, analytical skills, problem-solving skills, technical research, technical reference documentation

Job Summary
The main purpose of the job is for applying Project Management Methodology based on PMI project management methodology and HCL Best Practices to project manage the implementation of both single Business Unit multi-product solutions and cross Business Unit multi-product integrations into client environments, achieving scheduled completion dates within budget, resulting in meeting customers’ requirements and exceeding their expectations.

Key Responsibilities
project management methodology and HCL Best Practices to project manage the implementation of both single Business Unit multi-product solutions and cross Business Unit multi-product integrations into client environments, achieving scheduled completion dates within budget, resulting in meeting customers’ requirements and exceeding their expectations. Key Responsibilities
• Ensure Project Plan matches with the scope and deliverables as outlined in the Statements of Work (SOW) and is created utilizing HCL Services tools and Best Practices.
• Collaborate closely with assigned SMEs including Architect, Consultant and Global Practice team to map out a project delivery approach and a Work Breakdown Structure (WBS) and meets the captured customer requirements.
• Ensure that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client. Responsible for maintaining out of scope requests and working with the client and account team to develop those requests into additional HCL business.
• Maintain a complete project schedule which identifies all project tasks, resources, progress against those tasks and project schedule performance against baseline.
• Provide status reports as requested to the client and HCL Services management.
• Collaborate with the Resource Management team to appropriately staff each project.




• Ability to lead and manage teams of Consultants and Architects responsible for implementing products as a single Business Unit multi-product solution and/or a cross Business Unit multi-product integrated solution within the client environment thru utilizing HCL Services Best Practices, PPM Clarity based on PMI methodology.
• Interact with staff, customer and other HCL departments as necessary to communicate the project status and to escalate implementation issues, with the purpose of timely and effective resolution.
• Maintain and archive all project communications into appropriate systems. Communication must be maintained to PMP and Industry best practices. Communication must be maintained for all interested parties including but not limited to client, client management, HCL Services management, HCL Sales.
• Ensure that personnel assigned to the engagement account for their time in accordance with HCL's Time and Expense Policy.
• Manage and maintain project cost monitoring, budget and forecasting.
• Deliver HCL projects within the approved project budget.
• Maintain project cost monitoring and reconciling all project costs against the budget on a weekly basis.
• Forecast project revenue and expenses.
• Ensure monthly forecast as requested by Services Management.
• Ensure that all revenue and costs, billable and non-billable, associated with an engagement are captured and reported in an accurate and timely manner.
• Inform HCL client and HCL Service Management if additional budget is required to complete the goals of the project immediately when project task is projected to exceed the approved project budget. When required, responsible to develop and secure change orders to increase the project budget in advance of exhausting it.




• Recommend improvements to project methods and processes to either Project Management Office or Global Practices as appropriate.
• Meet target Billable Utilization objective as defined for this role.
• Develop and maintain a solid knowledge of at least 1 solution and implementation methodologies such that project stakeholders are confident that the project will be managed according to HCL and industry best practices.
• Attend Project Reviews as requested by Project Management Office.
• Adhere to HCL Policies of Code of Conduct/Ethics; Security and required.

Skill Requirements
Excellent client interaction skills, cooperative work style, and strong interpersonal and team skills.
• Ability to effectively plan and lead the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
• Knowledge of the various levels of listening, ability to choose the right level depending on the situation. Ability to objectively restate the opinions of others.
• Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support methodologies in delivering solutions to clients.
• Ability to design and develop technical reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the target audience.
• Ability to identify key issues, analyze data, and make recommendations to address problems.
• Outstanding integrity and the ability to always seek to do the right thing for the client and the Firm.
• Ability to think globally and discuss multiple aspects and impacts of issues. Ability to respect and appreciate different personality styles, thinking, backgrounds, and cultures.
• Demonstrate the ability to apply sound judgment to any situation and negotiate the best outcome for all involved parties.
• Analytical and problem-solving skills with ability to communicate both written and verbally with project team, HCL Services management and customers.

Other Requirements
Active Project Management Institute PMP certification or Prince 2 Certification.
Business Travel and Physical Demands
Business travel of approximately 20 percent yearly is expected for this position.

📌 Tower Lead Program & Project Management (Mumbai)
🏢 HCL Technologies
📍 Mumbai