06 Aug
|
CMA CGM AGENCIES (INDIA) PRIVATE
|
Ahmedabad
06 Aug
CMA CGM AGENCIES (INDIA) PRIVATE
Ahmedabad
Job description nnShort Brief on role: The Customer Service Representative will be part of the regional customer service team, managing customer interactions at a transactional level. nnKey Responsibilities: nProvide support and resolution for customer queries received via telephone / e-mail as per defined SLAs and quality parameters. nEducate customers on CMA CGM procedures, Import regulations, SOPs, best practices and usage of E-Business tools. nLongstanding units follow-up with customers. nPerform timely system related updates. nnRequirements and Specific Skills: nGraduate nCommunication skills (written u0026 oral, both in English u0026 relevant vernacular language). nSystems savvy and basic exposure to MS-Office applications. nDemonstrable team-player skills and ability to meet timelines and deadlines. .
📌 Customer Services Apprenticeship Permanent Ahmedabad (India)
🏢 CMA CGM AGENCIES (INDIA) PRIVATE
📍 Ahmedabad