Job Description Customer Support Executive - Voice N nLeading IT firm in Kochi, looking for a Customer Support Executive to handle inbound voice calls, resolve customer queries, and ensure a high level of customer satisfaction. The ideal candidate should have excellent communication skills and a customer-first approach. N n Key Responsibilities: Nn Handle inbound customer calls in a skilled manner N Retail Voice Support N Assist employees of clients through calls. N Provide help regarding employee queries. N Address customer queries, complaints, and requests efficiently N Escalate complex issuesto the appropriate department N Maintain records of customer interactions in the system Nn n Basic Requirements: Nn Educational qualification – Plus two and above N Excellent Communicationskill- Speaking (CEFR-B2) N Able to quickly understand issues and requests employees. N Immediate joinernWilling to work in rotational 9hrs shift (8hrs work+1hr break, mostly night shift ) N Rotational week-off N Level 1 hiringn Salary offered- 2,72,300 to 3,50,000 LPA N Location- Kochi (Kakkanad) N Cab availability from 6.30PM-6.30AM within 25KM premises of office Nn

📌 Customer Service Executive (Ernakulam)
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