Job Title: Sales Coordinator (Showroom Operations)Location: Alankaram Hyderabad Showroom (Banjara Hills)Department: SalesReports To: Store ManagerAbout AlankaramAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellence.Role OverviewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom team.This role is critical in ensuring smooth customer follow-ups, order coordination, and internal communication, enabling the sales team to focus on conversions and customer experience.Key ResponsibilitiesSales & Customer Coordination- Manage customer follow-ups for enquiries, quotations, and ongoing discussions- Ensure timely response to all leads, walk-ins, and customer queries- Coordinate with customers for quotations, design discussions, order confirmations, payments, etcOrder Management- Track orders from confirmation to delivery- Coordinate with production, design, logistics, etc- Ensure timely updates to customers on order statusCRM & Reporting- Maintain accurate CRM entries for all leads and customers- Track: enquiries,



follow-ups, conversions- Prepare daily, weekly, and monthly reports for the Store ManagerInternal Coordination- Work closely with showroom sales team to ensure no missed follow-ups- Coordinate with HO teams (design, production, accounts)- Ensure smooth communication between all stakeholdersDocumentation & Support- Prepare quotations and proposals- Maintain product, pricing, and client records- Support in documentation for architects, designers, and B2B clientsRequired Skills & Qualifications- Graduate in Commerce, Business, or related field- 2–5 years experience in sales coordination / customer handling- Strong follow-up and communication skills- Good working knowledge of Excel, Google Sheets, and CRM tools- Highly organized, detail-oriented, and disciplined- Ability to handle multiple customers and tasks simultaneouslyKey Performance Indicators (KPIs)- Timeliness of customer follow-ups- CRM accuracy and completeness- Order tracking accuracy and updates- Response time to customer queries- Support to sales team in improving conversionsWork Conditions- Full-time, in office role at Hyderabad showroom- 6-day work week (with weekly off)- Requires coordination across teams and occasional extended hours during peak periods

📌 Sales Coordinator (Khammam)
🏢 Alankaram
📍 Khammam