PositionBvlgari UK is looking for an experienced and enthusiastic Client Advisor for our Selfridges Boutique specializing in jewelry and watches. The Client Advisor acts as an ambassador of Bulgari and is responsible to create, stimulate and maximize sales opportunities by promoting product attributes to the customer, developing and enhancing their skills to increase sales results, and participating in the promotion of a positive work/store environment.ProfileAccountabilities:To work as a team with management and co-workers to achieve personal and store goalsContribute to the store and service KPIs achievementTo acquire,
build and maintain an active client bookTo achieve and exceed monthly and yearly sales targetsTo communicate with management about opportunities to develop community relationships and to explore potential events to increase brand awareness and customer loyalty among new and existing clients.To be qualified, approachable, knowledgeable, and gracious in all interactionsEnsure that all front areas of the store are clean and products are displayedTo strive to be a customer service oriented to ensure a positive shopping experienceProfile / SkillsFluency in EnglishAt least 5 years of experience in Jewelry and WatchesKnowledge/previous experience in Luxury businessCRM techniques and toolsProactive sellingInitiative and Negotiation SkillsBusiness AcumenSoft skillsCustomer focusStrong knowledge and a genuine appreciation and interest in JewelryProactive sellingInitiativeNegotiationBusiness awareness