Title: Customer Support Associate – Domestic Voice Process | Gurgaon
Location: Gurgaon, Haryana
Job Type: Full -Time | Work From Office
Industry: Customer Service / BPO / Contact Center
Role Summary
Join one of the leading MNCs as a Customer Support Associate and build a rewarding career in customer service. We are looking for energetic and customer -focused individuals who can effectively handle customer interactions, resolve queries, and deliver excellent service experiences.
Key Responsibilities
• Handle inbound and outbound customer calls professionally
• Understand customer concerns and provide appropriate solutions
• Follow communication guidelines and process requirements
• Maintain high levels of customer satisfaction and service quality
• Identify opportunities for upselling products and services
• Accurately document customer interactions and resolutions
Requirements
• Good verbal communication skills in English
• Comfortable handling customer calls over the phone
• Versatile to work in rotational and night shifts
• Any Undergraduate/ graduate ca apply
• Strong customer service orientation and problem -solving skills
• Freshers and experienced candidates can apply
Benefits
• In -Hand Salary: ₹16,000 – ₹21,000 per month
• Performance Incentives
• Shift Allowance
• Cab Facility (As Per Company Policy)
• Excellent Career Growth Opportunities
• Internal Job Postings (IJP) for Career Advancement
📌 Domestic Voice Process - Gurgoan (Gurugram)
🏢 Important Business
📍 Gurugram
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