Remote: Remote

Job Title: Sales Coordinator (Showroom Operations) Location : Alankaram Bengaluru Showroom (Wilson Garden )Department : Sale sReports To : Store Manage r About Alankar amAlankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc e. Role Overv iewWe are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te am. This role is critical in ensur ing smooth customer follow-ups, order coordination, and internal communica tion, enabling the sales team to focus on conversions and customer experie nce. Key Responsibil ities Sales & Customer Coordin ationManage customer follow-ups for enquiries, quotations, and ongoing discus sionsEnsure timely response to all leads, walk-ins, and customer qu eriesCoordinate with customers for quotations, design discussions, order confirmations, payments , etc Order Manag ementTrack orders from confirmation to del iveryCoordinate with production, design, logistics ,



etcEnsure timely updates to customers on order s tatus CRM & Repo rtingMaintain accurate CRM entries for all leads and cust omersTrack: enquiries, follow-ups, conver sionsPrepare daily, weekly, and monthly reports for the Store Ma nager Internal Coordi nationWork closely with showroom sales team to ensure no missed foll ow-upsCoordinate with HO teams (design, production, acc ounts)Ensure smooth communication between all stakeh olders Documentation & SupportPrepare quotations and pr oposalsMaintain product, pricing, and client recordsSupport in documentation for architects, designers, and B2B clients Required Skills & Qualif icationsGraduate in Commerce, Business, or relat ed field2–5 years experience in sales coordination / customer handlingStrong follow-up and communicatio n skillsGood working knowledge of Excel, Google Sheets, and C RM toolsHighly organized, detail-oriented, and dis ciplinedAbility to handle multiple customers and tasks simult aneously Key Performance Indicato rs (KPIs)Timeliness of customer f ollow-upsCRM accuracy and com pletenessOrder tracking accuracy an d updatesResponse time to custome r queriesSupport to sales team in improving co nversions Work ConditionsFull-time, in office role at Hyderaba d showroom6-day work week (with w eekly off)Requires coordination across teams and occasional extended hours during pe ak periods

📌 Sales Coordinator - Homeworking / Hybrid (Bengaluru)
🏢 Alankaram
📍 Bengaluru