07 Aug
|
Alankaram
|
Bengaluru
07 Aug
Alankaram
Bengaluru
Job Title: Sales Coordinator (Showroom Operations)
Location: Alankaram Bengaluru Showroom (Wilson Garden
)Department: Sale
sReports To: Store Manage
r
About Alankar
am Alankaram is a premium furniture brand known for its fusion of traditional Indian craftsmanship and modern aesthetics. We specialize in bespoke solid wood furniture made from teak, ash, oak, and beech wood. With a growing retail presence across India and international exposure, Alankaram is driven by design, quality, and service excellenc
e.
Role Overv
iew We are looking for a highly organized and proactive Sales Coordinator to support our Hyderabad showroom te
am.
This role is critical in ensur ing smooth customer follow-ups, order coordination, and internal communica tion, enabling the sales team to focus on conversions and customer experie
nce.
Key Responsibil
ities Sales & Customer Coordin
ation Manage customer follow-ups for enquiries, quotations, and ongoing discus
sions Ensure timely response to all leads, walk-ins, and customer qu
eries Coordinate with customers for quotations, design discussions, order confirmations, payments
, etc Order Manag
ement Track orders from confirmation to del
ivery Coordinate with production, design, logistics
, etc Ensure timely updates to customers on order s
tatus CRM & Repo
rting Maintain accurate CRM entries for all leads and cust
omers Track: enquiries,
follow-ups, conver
sions Prepare daily, weekly, and monthly reports for the Store Ma
nager
Internal Coordi
nation Work closely with showroom sales team to ensure no missed foll
ow-ups Coordinate with HO teams (design, production, acc
ounts)Ensure smooth communication between all stakeh
olders
Documentation &
Support Prepare quotations and pr
oposals Maintain product, pricing, and client
records Support in documentation for architects, designers, and B2B
clients
Required Skills & Qualif
ications Graduate in Commerce, Business, or relat
ed field2–5 years experience in sales coordination / customer
handling Strong follow-up and communicatio
n skills Good working knowledge of Excel, Google Sheets, and C
RM tools Highly organized, detail-oriented, and dis
ciplined Ability to handle multiple customers and tasks simult
aneously
Key Performance Indicato
rs (KPIs)Timeliness of customer f
ollow-upsCRM accuracy and com
pleteness Order tracking accuracy an
d updates Response time to custome
r queries Support to sales team in improving co
nversions
Work
Conditions Full-time, in office role at Hyderaba
d showroom6-day work week (with w
eekly off)Requires coordination across teams and occasional extended hours during pe
ak periods
📌 Sales Coordinator- Part-time (Bengaluru)
🏢 Alankaram
📍 Bengaluru