Customer Service Associate

Start Date

Starts Immediately

CTC (ANNUAL)

₹ 2,16,000 - 2,40,000 ₹ 2,16,000 - 2,40,000 /year

Experience

1 year(s)

1 year(s)

Apply By

6 Sep' 26

Posted 1 day ago

Job

Be an early applicant

About the job

As a Customer Service Associate at Nanighar (Accelerada Consultancy), you will be at the forefront of our business, ensuring exceptional customer satisfaction and support. Your knowledge of MS-Excel and MS-Office will be crucial in managing customer inquiries and providing efficient solutions. Join our energetic team and be part of a fast-paced environment where your skills will be put to the test!

Key Responsibilities:
1. Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
2. Utilize MS-Excel to track and manage customer interactions and resolutions.
3. Collaborate with internal teams to address customer concerns and provide accurate information.
4. Maintain customer records and update databases with relevant information.
5. Assist in creating reports and analyzing data to improve customer service processes.
6. Identify opportunities for upselling and cross-selling products or services to customers.
7. Provide feedback to management on customer trends and areas for improvement in services.

If you are a proactive individual with excellent communication skills and a passion for customer service, this is the perfect opportunity for you to thrive.



Apply now and become a valued member of our team at Accelerada Consultancy Marketing Pvt Ltd!

Skill(s) required

MS-Excel MS-Office

Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. have minimum 1 years of experience

2. are from Kolkata only

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: ₹ 2,16,000 - 2,40,000 /year

Number of openings

2

About Accelerada Consultancy Marketing Pvt Ltd

Nanighar

We are a food-tech platform that engages mom-chefs to deliver home-cooked food to customers. The service engages women home cooks in two ways: via Nanighar and via Nanikhazana. In Nanighar, a Mom Chef gets to fulfil food orders from her kitchen, selling her signature dishes on the platform. Nanikhazana is a cloud-kitchen models that engages Mom Chefs as mentors or kitchen leads. The purpose of our platform is to empower homemakers by turning their culinary skills into means of gaining financial freedom.

Activity on Internshala

Hiring since July 2023

2 opportunities posted

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📌 Customer Service Associate (Kolkata)
🏢 Accelerada Consultancy Marketing
📍 Kolkata