*Job Summary:*

We are looking for a dedicated and customer-focused *Patient Care Executive* to manage inbound calls, assist patients with their queries, and schedule appointments efficiently. The ideal candidate should possess excellent communication skills and a patient-centric approach.

*Key Responsibilities:*

* Handle inbound calls from patients professionally and courteously.

* Address patient inquiries regarding services, appointments, and general information.

* Schedule, reschedule, and cancel patient appointments as required.

* Maintain accurate patient records and update appointment details in the system.

* Coordinate with the clinic/hospital team to ensure smooth appointment management.

* Provide exceptional customer service while maintaining confidentiality.

*Requirements:*

* Excellent verbal communication skills in English, Hindi, and/or Marathi.





* Good interpersonal and customer service skills.

* Basic computer knowledge and familiarity with appointment scheduling systems.

* Ability to work in a fast-paced workplace.

* Prior experience in a healthcare or customer service role is preferred but not mandatory.

*Shift Details:*

* *Shift Duration:* 12 hours

* *Weekly Off:* Alternate week off

* *Employment Type:* Full-time

*Preferred Skills:*

* Strong communication and listening skills.

* Ability to multitask and manage time effectively.

* Positive attitude and empathy towards patients.

* Ability to handle difficult situations calmly and professionally.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Care Executive (India)
🏢 Endurance Tech
📍 India