Position Description:

We are seeking a highly motivated and experienced Lead AR Operations Accountant to support the financial operations of a growing manufacturing and distribution organization. This role is responsible for leading and coordinating the day-to-day activities of the Accounts Receivable function, including oversight of an offshore AR team, cash application, collections support, account reconciliations, payment research, dispute resolution, reporting, and month-end support. The ideal candidate will have robust AR and accounting knowledge, experience working within ERP systems, excellent analytical and problem-solving skills, strong attention to detail, and the ability to communicate effectively across cross-functional teams while driving accuracy, accountability, and continuous process improvements.

Essential Responsibilities:

AR Operations

- - Coordinate the day-to-day activities of the offshore Accounts Receivable team to ensure work is completed accurately and within established deadlines.
- Assign, prioritize, and monitor daily workloads across the offshore team based on business priorities.
- Review completed work for accuracy, completeness, and compliance with established procedures before escalating to the U.S. Finance team.
- Serve as the primary point of contact for day-to-day questions from the offshore AR team.

Accounts Receivable

- - Support all aspects of the Accounts Receivable function, including cash application, collections support, customer account reconciliations, payment research, deductions, credits, write-offs, refunds, unapplied cash, and dispute resolution.
- Research complex account issues by reviewing ERP transactions, invoices, payment history, customer correspondence, and supporting documentation.
- Prepare account analyses and supporting schedules for the U.S. Finance team.
- Assist with month-end close activities and audit requests.

Reporting & Analysis

- - Prepare recurring AR reports, aging schedules, cash application reporting, collection activity, and other ad hoc analyses.
- Analyze large volumes of transactional data to identify discrepancies, trends, and exceptions requiring investigation.
Monitor AR metrics and identify issues requiring attention from the U.S. Finance team.

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Payment Processing

- - Support reconciliation and research of customer payments received through ACH, wire, checks, lockbox, and credit card payment platforms.




- Assist with researching exceptions related to payment processors such as Worldpay, PayPal, Braintree, Stripe, or similar merchant service providers.

Team Leadership

- - Provide day-to-day guidance, training, and coaching to offshore AR team members.
- Ensure work is distributed effectively and completed according to established priorities.
- Promote consistency, accountability, and adherence to documented procedures.
- Identify training opportunities and support continuous development of the offshore team.

Communication

- - Communicate effectively with U.S.-based Accounting, Finance, Sales, Customer Service, and Operations teams.
- Escalate issues with clear supporting analysis, documentation, and recommended next steps.
- Participate in process improvement initiatives and support implementation of new procedures.

Job Requirements:

- Bachelor's degree in Accounting, Finance, or related field.
- 6+ years of progressive Accounts Receivable experience with exposure to multiple AR functions. Masters preferred.
- Previous experience leading or coordinating an offshore/shared services teams.
- Strong understanding of the complete AR lifecycle, including cash application, collections, customer account reconciliations, deductions, credits, unapplied cash, payment research, and month-end close support.
- Advanced Excel skills with the ability to organize, analyze, and reconcile large volumes of transactional data.
- Strong analytical and investigative skills with excellent attention to detail.
- Experience working in retail, eCommerce, manufacturing, or distribution is preferred.
- Experience with ERP systems (Epicor, Workday, NetSuite) and payment processors such as Worldpay, PayPal, Braintree, Stripe, or similar platforms is a plus.

Competencies: (in order of importance)

- Excellent interpersonal, written, and verbal communication skills required with the ability to work within all levels of a U.S. based organization.
- Detail oriented, professional attitude, reliable.




- Ability to remain calm under pressure and meet deadlines.
- Flexible approach to working with differing tasks.
- Professional approach to confidentiality.
- Must be able to work on their own initiative and be a team player.
- Enthusiastic with a can-do attitude.

About Integrative Systems:

We are a reputable 20+-year-old software development and back-office optimization firm based in Chicago with clients for Microsoft applications (desktop, web, and mobile), IBM i, JDA MMS, and BPCS throughout North America and Canada.

- We have an exceptional work culture that is vibrant, and performance-driven – A workplace that you will aspire to be a member of.
- We proactively work towards creating an environment – wherein every associate is incentivized to think independently; bring to bear diverse and dynamic resources to resolve complex problems collaboratively. And most importantly, understand the meaning and growth in their work.
- We work with a belief that everyone associated with Integrative should grow professionally and personally. Therefore, we seek out what's best for our co-workers.
- We strive to create a workplace that 100 people would absolutely love, not a place that 1000 people kind of like. To achieve this, we try to create job experiences, not job opportunities.
- We know the importance of adding the 'FUN' in 'business fundamentals' at the right time - yet are a well-disciplined, profitable, well-oiled engine of growth. So, when we hire new talent, we lookout for someone who can balance work-life easily.
- We hire only the best. For a typical position, we sift through one hundred resumes and interview at least ten people. Make it in, and you'll be working with some of the best minds in the business. We understand that 'A' people attract 'A' people.
- We do not ride on anything short-term - no short-term market trends, short-term profits, or any short-cuts. Hence, we look for talent who usually believes in stability and commitment more than short-term advantages.
- We understand that when a person joins, he/she brings in various dimensions of their being - physical, emotional, social, mental, and spiritual aspects to the workplace, not just vocational. And because we address all these dimensions for every associate's wellbeing, we create an environment that fosters optimism, mindfulness, authenticity, belongingness, meaning, and vitality.

📌 Lead AR Operations Accountant (Pune)
🏢 Integrative Systems
📍 Pune