Job Description:

- We are looking for a skilled Mainframe Support Engineer with strong expertise in batch operations JCL and production support
- The candidate will be responsible for monitoring managing and troubleshooting batch processing activities in a Mainframe environment ensuring smooth and timely execution of scheduled jobs
- The role involves analyzing job failures performing root cause analysis executing recovery procedures and collaborating with application and infrastructure teams to resolve production issues
- The ideal candidate should possess excellent analytical and problem solving skills and be capable of independently driving issue resolution while adhering to incident management processes

Key Responsibilities:

- Strong knowledge mainframe operations or development with a strong focus on JCL and batch processing
- Good knowledge and understanding of COBOL CICS DB2 IMS database
- Monitor and manage daily weekly monthly and ad hoc batch processing operations ensuring timely completion of scheduled jobs
- Initiate track and control batch job execution using Scheduling tools
- Analyze batch job failures performing root cause analysis and implementing corrective actions
- Troubleshoot JCL errors application related issues and system level problems affecting batch processing
- Perform restarts and recoveries of failed batch jobs as per defined procedures




- Proficiency in JCL programming and debugging
- Knowledge of incident management processes and tools e
- g
- ServiceNow
- Excellent problem solving analytical and troubleshooting skills and able to drive the things on own
- Need to have ServiceNow Jira TWS scheduler Control M tool knowledge

Technical Requirements:

- Solid experience in Mainframe Operations and or Development environments
- Proficiency in JCL Job Control Language programming debugging and troubleshooting
- Good knowledge of
- COBOL
- CICS
- DB2
- IMS Database
- Experience in monitoring and managing batch processing cycles daily weekly monthly and ad hoc
- Hands on experience with enterprise scheduling tools such as
- TWS Tivoli Workload Scheduler
- Control M

Additional Responsibilities:

- Primary Skills Mainframe JCL COBOL CICS DB2 IMS DB ServiceNow Jira TWS Control M
- Secondary Skills Production Support Incident Management Batch Monitoring ITIL Root Cause Analysis RCA

Preferred Skills:

Technology->Mainframe Technologies->Mainframe Technologies- ALL,Technology->Mainframe Technologies->COBOL->COBOL II,Technology->Mainframe Technologies->CICS,Technology->Mainframe Technologies->IMS DB,Technology->Infrastructure Security->Security Incident and Event Management (SIEM)

📌 Infra Mainframe Consultant (Bengaluru)
🏢 Infosys
📍 Bengaluru