EMAIL resume on [email protected] call on (phone hidden)/ 8329 2 5929

job location: NAGPUR,UP GURGAON.MUMBAI santakruz east ,dharavi.

GUJRAT AHMEDABAD-SHANTIGRAM.

Qualification: BCA/ Diploma/BE/BTech/with Hands-on 2 to 4 years of Exp.

 VIP User support & VC Support independently

 Good in written and verbal Communication

 Install, Maintain & Troubleshoots required client Software & hardware

whether onsite or remotely.

 Able to provide required support to L1 resource at location and able to

provide required Training to DL1 & new engineers

 Handling Tickets & Managing Escalation

 Conduct remote troubleshooting.

 Guide user with Straightforward, Step-by-step instructions.

 Direct unresolved issues to the next level of support personal

 Must have extensive VIP & Executives level support experience.

 If necessary, liaise with third-party support and PC equipment vendors.





 Monitoring Day to Day CCTV camera & check backup

 Maintaining IT Inventory records.

 Maintaining all software licenses and ensuring that the Arvind Smart

spaces Ltd is following licensing norms. (OEM & Paper Licenses)

 Responding to customer questions regarding operation and malfunctions.

 Works within a team with little supervision as an established

systems/product specialist (e.g. detailed knowledge of the configuration

of interlinked systems, implementing technical changes, building

software regimes and contributing technically to service development) to

support end users.

Pay: ₹30,000.00 - ₹32,500.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

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